Manage how you sign in to LightMesh

Sign-in Methods

View, add, and remove sign-in methods on LightMesh SaaS — email and password, Google, Microsoft, and organization Okta SSO.

LightMesh supports multiple ways to sign in. On LightMesh SaaS (next.lightmesh.com), you can manage personal sign-in methods from Account → Sign-in Methods. Organization owners and administrators can also configure Okta SSO for everyone in the organization.

You must always keep at least one active personal sign-in method (email/password, Google, or Microsoft). Okta SSO is separate — it is configured at the organization level, not added to your personal method list.

SaaS only: Self-service sign-in method management is available on Tidal-hosted LightMesh SaaS. On self-hosted deployments, OAuth providers are linked automatically when you sign in; the Sign-in Methods page is not shown. See SaaS vs self-hosted below.

Choose the guide that matches what you want to do:

  • Okta SSO — Configure organization-wide Okta single sign-on (Team plan or higher; owners and administrators).
  • Email and password — Set a password after SSO signup, password requirements, and the keep-at-least-one-method rule.
  • Google — Link or remove Google sign-in, account linking, and email notifications.
  • Microsoft — Link or remove Microsoft sign-in, account linking, and deployment availability.

Open Sign-in Methods

  1. Sign in to next.lightmesh.com.
  2. Click your username in the top navigation.
  3. Select Account.
  4. In the left sidebar, choose Sign-in Methods.

The page URL is /account/sign-in-methods.

Sign-in Methods overview

Viewing your active methods

Each row in the Sign-in Methods card represents one personal way you can authenticate:

Method Guide When it appears
Email and password Email and password Always
Google Google When Google login is enabled, or already linked
Microsoft Microsoft When Microsoft login is enabled, or already linked
Okta SSO Okta SSO Organization setting — not a personal add/remove row

Account linking on first SSO login

If you sign in with Google or Microsoft using an email that already has a LightMesh account, LightMesh may ask you to confirm linking instead of creating a duplicate. See Google or Microsoft for details.

Troubleshooting

The issues below apply to personal sign-in methods (Google and Microsoft). For Okta SSO problems, see Okta SSO — Troubleshooting.

Provider not available on this deployment

If you try to add Google or Microsoft when that provider is not enabled, you may see:

This sign-in provider is not configured on this deployment. Contact your administrator to enable it.

The provider row is hidden unless you already linked it.

Cannot remove my last sign-in method

LightMesh requires at least one personal sign-in method. Add a password or link another provider before removing your current method. See Email and password and Google / Microsoft.

I received a “new sign-in method added” email but did not make the change

  1. Sign in with a method you still control.
  2. Open Sign-in Methods and review active methods; remove any provider you did not add (if you have another method active).
  3. Reset your password if email/password sign-in is enabled.
  4. Email support@tidalcloud.com.